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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Angela Glasper

Angela Glasper

February 4, 2026

5  out of  5
rating by Angela Glasper
"Shane was very professional and quick in assisting me with the changes in my rental policy. The staff is always so professional in assisting with any matter. I would recommend in a heartbeat."
We responded:
"Angela, Thank you for your 5-star review. We appreciate customers like you and look forward to continuing to service your insurance and financial planning needs. "
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Marian Jenkins

January 31, 2026

5  out of  5
rating by Marian Jenkins
"Super great costumer service! Everyone was so friendly! It was super easy to set up my life insurance policy."
We responded:
"Marian, thank you for the 5 star review! David was glad to help you get your life insurance started. Let us know if we can help any of your other friends or family with their life insurance needs."
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Linda Coleman

January 30, 2026

5  out of  5
rating by Linda Coleman
"The lady I spoke with was very helpful and professional."
We responded:
"Linda, thank you for the great review! We are here to help."
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G. Sanders

January 29, 2026

5  out of  5
rating by G. Sanders
"Shane was very helpful and efficient. I completed my transaction timely with no waiting."
We responded:
"Wow! Thanks for the 5 star review. Shane takes great care of our customers."
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Melvin

January 29, 2026

5  out of  5
rating by Melvin
"The staff at State Farm are always very friendly and professional. I would recommend Steve Higginbotham and his entire staff based on my pass and present experience with them. Thanks for making my insurance needs easy"
We responded:
"Melvin, we appreciate the great review. Our goal is to take care of all your insurance needs and make it easy for you at the same time. We are happy to help! "
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mangle Shanks

January 28, 2026

5  out of  5
rating by mangle Shanks
"Friendly, Customer Oriented and Professional."
We responded:
"Mangle, Thank you for your awesome review! We appreciate you and look forward to continuing to service your insurance needs. "
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Jimmy Fuller

January 21, 2026

5  out of  5
rating by Jimmy Fuller
"The lady I spoke to made it so easy. Everything I asked she answered. Very professional. Reasons like this keep me a State Farm Insured"
We responded:
"Jimmy, we appreciate your review. We look forward to continuing to service your insurance needs. "
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Jon Garrett

January 16, 2026

5  out of  5
rating by Jon Garrett
"Excellent service. Highly recommend this firm."
We responded:
"Jon, thank you so much for the review. We value your business. "
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Mike Russum

December 23, 2025

5  out of  5
rating by Mike Russum
"Very easy to work with. They are quick to respond"
We responded:
"Mike, thank you for the 5 star review. Our goal is to provide you with fast, friendly and great service."
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Donna Moore

December 23, 2025

5  out of  5
rating by Donna Moore
"They are always friendly and kind and that's what I love awesome customer service...thumbs up"
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Michelle Johnson

December 2, 2025

5  out of  5
rating by Michelle Johnson
"Always answers calls or returns calls promptly. Always answers my questions and does what is needed with expediency."
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Brenda McMillan

December 2, 2025

5  out of  5
rating by Brenda McMillan
"Excellent customer service. Always responds to any request in a friendly and professional manner. I highly recommend this agency to anyone with insurance needs!"
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Sue Hicks

November 20, 2025

5  out of  5
rating by Sue Hicks
"I appreciated the professional and personalized service that saved me hundreds."
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David Jenkins

November 19, 2025

5  out of  5
rating by David Jenkins
"Very easy to work with. Top notch customer service. Truly one of the best experiences I've had when looking for insurance. Shane and Kim are always available and very helpful. This agency will give you the best rates."
Profile photo of William Horsley (Haynes)

William Horsley (Haynes)

November 19, 2025

5  out of  5
rating by William Horsley (Haynes)
"Great customer service and friendly people to work with!"
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Sharron Douglas

November 8, 2025

5  out of  5
rating by Sharron Douglas
"Great service."
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Daniel Berthelette

October 22, 2025

5  out of  5
rating by Daniel Berthelette
"Great place to do business"
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Veronica turner

October 21, 2025

5  out of  5
rating by Veronica turner
"Great customer service. David Jenkins is awesome!"
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Scott Wesson

October 21, 2025

5  out of  5
rating by Scott Wesson
"Friendly, quick, and reliable support"
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Thomas McLaurin

October 1, 2025

5  out of  5
rating by Thomas McLaurin
"When I was in Clinton MS, I used this office. Kim and Thomas were so helpful navigating a payment process when I called in to pay my premium. Thank you so much!!"
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Kimberly Davis

September 25, 2025

5  out of  5
rating by Kimberly Davis
"I have been with State Farm for a long time, I can truly say Steve and his staff will go above and beyond to answer questions and clarify! Working with Thomas is always a pleasure, thanks for all you do."
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Danielle Thomas Pittman

September 25, 2025

4  out of  5
rating by Danielle Thomas Pittman
"Kim is a gem. Had billing issues and she helped to explain those and resolve them."
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Cleo Drake

September 18, 2025

5  out of  5
rating by Cleo Drake
"I had questions concerning my renters coverage and Kim was kind enough to help me understand the coverage. Kim explained, in detail, that the extra cost occurred because I didn't pay last month while underwriting was happening. Reminding me my cost was a bit lower last month. I really appreciate Kim and the team for overall performance, kind help to us. Thanks again. Drake"
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Yolanda Jackson

September 18, 2025

5  out of  5
rating by Yolanda Jackson
"Kim has great customer service! I’ve been with State Farm for several years and whenever I call with any issues, I always end up being a happy customer. I highly recommend!"
Profile photo of Thomas Jenkins

Thomas Jenkins

August 27, 2025

5  out of  5
rating by Thomas Jenkins
"Just change my insurance to State Farm and saved some money. It was an easy process."