State Farm® Insurance Agent Steve Higginbotham
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Linda Brown
August 7, 2025
5
out of
5
rating by Linda Brown
"Steve is an awesome gut, a family man, someone that takes the time to make sure that you clearly understands, I've done business with Steve for over 20 years I suggest that you call, go by and have a talk with him he's the best"
James “Rob” Futral
July 27, 2025
5
out of
5
rating by James “Rob” Futral
"Steve and his team are always very helpful in navigating insurance needs and situations. It has always been a good experience to work with them."
We responded:
"Rob, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Terri Posey
July 24, 2025
5
out of
5
rating by Terri Posey
"I’ve been a client of Steve’s for quite some time and have always had positive interactions with he and his staff! Always a pleasure working with them!"
We responded:
"Terri, thank you for reviewing our State Farm office! Your satisfaction is our top priority. We appreciate you and your family's business over all these years. "
Danny Brooks
July 9, 2025
4
out of
5
rating by Danny Brooks
"Staff are friendly and very helpful and professional with helping you with your Insurance needs"
We responded:
"Danny, thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs."
Greg Jones
July 8, 2025
5
out of
5
rating by Greg Jones
"Great call! Was really clear, gave me clarity, and answered my questions"
We responded:
"Greg, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Belinda Johnson
July 3, 2025
5
out of
5
rating by Belinda Johnson
"Whenever I call they are always polite and helpful,"
We responded:
"Belinda, thank you for taking the time to share your thoughts! If you ever have any questions or need assistance, we’re here to help!"
Barbara Davis
July 1, 2025
5
out of
5
rating by Barbara Davis
"Had to buy a new car and it was so simple to get our insurance on the car. Shane and Kim were so helpful."
We responded:
"Barbara, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
lakeisha whalen
June 24, 2025
5
out of
5
rating by lakeisha whalen
"They are a wonderful insurance company . Talk too Mrs. Kim about my car insurance and she did a awesome job on helping me ."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Carolyn Tucker
June 5, 2025
5
out of
5
rating by Carolyn Tucker
"Super nice folks to do business with. Highly recommend this agency."
We responded:
"Carolyn, we appreciate your review! We are here to help."
Renee Young
June 2, 2025
5
out of
5
rating by Renee Young
"I’m grateful to be able to share, what amazing experience I always have, whenever I call for help no problem they get straight on it what I need and it’s always done in a timely manner ,I’m very pleased with my insurance company five 🌟 star!"
We responded:
"Renee, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Sallye Willcox
May 27, 2025
5
out of
5
rating by Sallye Willcox
"I have had a great experience with Kim at Higginbotham Agency. She has patiently assisted me with understanding the ins and outs of my claim process. She was always available in a timely manner. During this process she also reviewed my current coverage and indicated areas to me that gave me additional coverage. Friendly and pleasant always. Thank you, Kim Sallye Wilcox"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Alicia Collins
May 8, 2025
5
out of
5
rating by Alicia Collins
"I absolutely love my State Farm team, very professional and always get me what I am need of. I intend to remain with them, for years to come!!!!"
We responded:
"Alicia, thank you for the awesome review. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Ron Michaels
May 1, 2025
5
out of
5
rating by Ron Michaels
"Quickly handled payment processing and account updates. Kim was very helpful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Mark Cohen
April 11, 2025
5
out of
5
rating by Mark Cohen
"It’s been a bit since I had the pleasure work working with a truly-neighborhood agency. This team does a perfect job of managing our business and with the care of a friend. I left Allstate after they rate gouged Yazoo for homeowners and auto; without cause a +30% increase in 2025. Happy to have found a new long term partnership with State Farm."
We responded:
"Mark, we’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Elizabeth Wesson
April 2, 2025
5
out of
5
rating by Elizabeth Wesson
"Great help and quick service - thanks so much!"
We responded:
"Elizabeth, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! "
Terrell Green
March 19, 2025
5
out of
5
rating by Terrell Green
"Great customer service!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Pam Matheny
March 5, 2025
5
out of
5
rating by Pam Matheny
"Spoke with Shane, he was very professional and took care of my questions. He is always very polite!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Derek Ajamian
March 5, 2025
5
out of
5
rating by Derek Ajamian
"Can’t say nothing but great things about this agency and the team they have! Thank you for everything!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Shanitha Rayford
February 21, 2025
5
out of
5
rating by Shanitha Rayford
"Great customer service! They very knowledgeable and attentive to my needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Annette Spruiell
February 18, 2025
5
out of
5
rating by Annette Spruiell
"EXCELLENT service; exceptional at providing what you need: Kim Reynolds --- Creme-de-la-Creme! If you want it done right the first time ... SHE'S the one you need to speak with. She listens to what you say and works to ensure that's what you get for every insurance need you have."
We responded:
"Annette, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Kim; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
khyren jackson
February 11, 2025
5
out of
5
rating by khyren jackson
"This company has been in my family for years since I was a young girl and I am still with them now as an adult! Very great customer service & family enviroment."
We responded:
"Khyren, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Gray Jackson
February 4, 2025
5
out of
5
rating by Gray Jackson
"They are always so happy to help and assist in any way possible. Steve’s office is very professional and focused on customer service. Kim, like the rest of the staff there, always takes my payment quickly and emails me a receipt. You can almost feel them smiling through the phone!"
We responded:
"Gray, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
TAYLOR MORGAN
January 15, 2025
5
out of
5
rating by TAYLOR MORGAN
"I had a fantastic experience working with Kim Reynolds at State Farm! She was prompt, very friendly, and answered all of my questions thoroughly. She went above and beyond by following up and ensuring everything was taken care of, even emailing information directly to my bank. Kim provided exceptional service and made the entire process smooth and stress-free. I highly recommend her to anyone looking for great customer care. Thank you, Kim!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Darryl Adams
January 15, 2025
5
out of
5
rating by Darryl Adams
"Steve Higginbotham - State Farm has always met my needs for the years of service. The staff is always courteous and professional."
We responded:
"Darryl, thanks so much for your review and kind words. We appreciate your business!"
Bonnie Mobley
January 8, 2025
5
out of
5
rating by Bonnie Mobley
"Thomas helped me work out a fantastic bundle for two houses and my automobile. He was so patient and took an amazing amount of his time to be sure that I was getting exactly what I wanted and needed. I could not be more pleased with the cost or with the exceptional way I was treated. I highly recommend him for any insurance needs you may have. You will not be disappointed."
We responded:
"Bonnie, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"