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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Thomas McLaurin

Thomas McLaurin

October 1, 2025

5  out of  5
rating by Thomas McLaurin
"When I was in Clinton MS, I used this office. Kim and Thomas were so helpful navigating a payment process when I called in to pay my premium. Thank you so much!!"
We responded:
"Thomas, it’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kimberly Davis

September 25, 2025

5  out of  5
rating by Kimberly Davis
"I have been with State Farm for a long time, I can truly say Steve and his staff will go above and beyond to answer questions and clarify! Working with Thomas is always a pleasure, thanks for all you do."
We responded:
"Kimberly, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Please refer us to your friends and family as we promise to take care of them the same way. "
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Danielle Thomas Pittman

September 25, 2025

4  out of  5
rating by Danielle Thomas Pittman
"Kim is a gem. Had billing issues and she helped to explain those and resolve them."
We responded:
"Thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback!"
Profile photo of Cleo Drake

Cleo Drake

September 18, 2025

5  out of  5
rating by Cleo Drake
"I had questions concerning my renters coverage and Kim was kind enough to help me understand the coverage. Kim explained, in detail, that the extra cost occurred because I didn't pay last month while underwriting was happening. Reminding me my cost was a bit lower last month. I really appreciate Kim and the team for overall performance, kind help to us. Thanks again. Drake"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Yolanda Jackson

Yolanda Jackson

September 18, 2025

5  out of  5
rating by Yolanda Jackson
"Kim has great customer service! I’ve been with State Farm for several years and whenever I call with any issues, I always end up being a happy customer. I highly recommend!"
We responded:
"Yolanda, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Thomas Jenkins

August 27, 2025

5  out of  5
rating by Thomas Jenkins
"Just change my insurance to State Farm and saved some money. It was an easy process."
We responded:
"Thomas, thank you for reviewing our State Farm office! We've got a great team here to help you. We look forward to continuing to support your insurance needs."
Profile photo of Gwen Banks

Gwen Banks

August 20, 2025

5  out of  5
rating by Gwen Banks
"Very friendly and helpful"
We responded:
"Gwen, thank you for taking the time to share your thoughts! We’re glad to know you had a great experience at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Linda Brown

Linda Brown

August 7, 2025

5  out of  5
rating by Linda Brown
"Steve is an awesome gut, a family man, someone that takes the time to make sure that you clearly understands, I've done business with Steve for over 20 years I suggest that you call, go by and have a talk with him he's the best"
We responded:
"Thank You Linda Brown! We are delighted to have taken care of you and your family for over 20 years. If you ever need any assistance, please don’t hesitate to reach out. We are here to help!"
Profile photo of James “Rob” Futral

James “Rob” Futral

July 27, 2025

5  out of  5
rating by James “Rob” Futral
"Steve and his team are always very helpful in navigating insurance needs and situations. It has always been a good experience to work with them."
We responded:
"Rob, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Terri Posey

Terri Posey

July 24, 2025

5  out of  5
rating by Terri Posey
"I’ve been a client of Steve’s for quite some time and have always had positive interactions with he and his staff! Always a pleasure working with them!"
We responded:
"Terri, thank you for reviewing our State Farm office! Your satisfaction is our top priority. We appreciate you and your family's business over all these years. "
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Danny Brooks

July 9, 2025

4  out of  5
rating by Danny Brooks
"Staff are friendly and very helpful and professional with helping you with your Insurance needs"
We responded:
"Danny, thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs."
Profile photo of Greg Jones

Greg Jones

July 8, 2025

5  out of  5
rating by Greg Jones
"Great call! Was really clear, gave me clarity, and answered my questions"
We responded:
"Greg, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Belinda Johnson

Belinda Johnson

July 3, 2025

5  out of  5
rating by Belinda Johnson
"Whenever I call they are always polite and helpful,"
We responded:
"Belinda, thank you for taking the time to share your thoughts! If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Barbara Davis

Barbara Davis

July 1, 2025

5  out of  5
rating by Barbara Davis
"Had to buy a new car and it was so simple to get our insurance on the car. Shane and Kim were so helpful."
We responded:
"Barbara, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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lakeisha whalen

June 24, 2025

5  out of  5
rating by lakeisha whalen
"They are a wonderful insurance company . Talk too Mrs. Kim about my car insurance and she did a awesome job on helping me ."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Carolyn Tucker

Carolyn Tucker

June 5, 2025

5  out of  5
rating by Carolyn Tucker
"Super nice folks to do business with. Highly recommend this agency."
We responded:
"Carolyn, we appreciate your review! We are here to help."
Profile photo of Renee Young

Renee Young

June 2, 2025

5  out of  5
rating by Renee Young
"I’m grateful to be able to share, what amazing experience I always have, whenever I call for help no problem they get straight on it what I need and it’s always done in a timely manner ,I’m very pleased with my insurance company five 🌟 star!"
We responded:
"Renee, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Sallye Willcox

Sallye Willcox

May 27, 2025

5  out of  5
rating by Sallye Willcox
"I have had a great experience with Kim at Higginbotham Agency. She has patiently assisted me with understanding the ins and outs of my claim process. She was always available in a timely manner. During this process she also reviewed my current coverage and indicated areas to me that gave me additional coverage. Friendly and pleasant always. Thank you, Kim Sallye Wilcox"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Alicia Collins

May 8, 2025

5  out of  5
rating by Alicia Collins
"I absolutely love my State Farm team, very professional and always get me what I am need of. I intend to remain with them, for years to come!!!!"
We responded:
"Alicia, thank you for the awesome review. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Ron Michaels

Ron Michaels

May 1, 2025

5  out of  5
rating by Ron Michaels
"Quickly handled payment processing and account updates. Kim was very helpful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Mark Cohen

Mark Cohen

April 11, 2025

5  out of  5
rating by Mark Cohen
"It’s been a bit since I had the pleasure work working with a truly-neighborhood agency. This team does a perfect job of managing our business and with the care of a friend. I left Allstate after they rate gouged Yazoo for homeowners and auto; without cause a +30% increase in 2025. Happy to have found a new long term partnership with State Farm."
We responded:
"Mark, we’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Elizabeth Wesson

Elizabeth Wesson

April 2, 2025

5  out of  5
rating by Elizabeth Wesson
"Great help and quick service - thanks so much!"
We responded:
"Elizabeth, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! "
Profile photo of Terrell Green

Terrell Green

March 19, 2025

5  out of  5
rating by Terrell Green
"Great customer service!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Pam Matheny

Pam Matheny

March 5, 2025

5  out of  5
rating by Pam Matheny
"Spoke with Shane, he was very professional and took care of my questions. He is always very polite!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Derek Ajamian

Derek Ajamian

March 5, 2025

5  out of  5
rating by Derek Ajamian
"Can’t say nothing but great things about this agency and the team they have! Thank you for everything!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"